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From 1 August 2026, the National Heavy Vehicle Accreditation Scheme (NHVAS) will be progressively replaced by the Heavy Vehicle Accreditation (HVA) scheme. For more information, please see HVNL reform implementation and HVA operator FAQs.Keeping your key information up to date is an important aspect of managing your accreditation. We are here to support you to make sure your operation remains safe and complies with the accreditation requirements.
On this page
- Accreditation labels
- Report notifiable occurrences
- Update drivers
- Update vehicles
- Active Vehicle Module (AVM) search
Accreditation labels
Each nominated vehicle must display an accreditation label.
- Accreditation labels must be placed on the nominated vehicle. Each label has a unique ID that is linked to the accreditation holder and nominated vehicle list.
- Affix labels in clear view on, or adjacent to, the driver’s side door (preferably at eye level).
- If a label is lost or damaged, reorder a replacement within 14 days. There is no charge for replacement labels.
How to order labels?
Orders for accreditation labels need to be made in 
.
Note: While waiting for new accreditation labels to arrive, the approval letter must be carried in the vehicle (for a maximum of 21 days after the letter has been issued).
If the label has not arrived in this time, please contact us.
How to affix accreditation labels
Labels for prime movers and rigid trucks
Place the label so that it can be read from the outside of the vehicle and is not wholly or partly obscured, defaced or otherwise not legible. Penalties apply to both the operator and driver. We suggest the label be placed adjacent to the driver’s side door (at eye level).
Labels for trailers
We recommend trailer labels should be affixed to a piece of Perspex (or similar) and attached to the rear of the trailer in clear view as near as possible to the number plate.
Steps for affixing labels:
- Make sure the surface is cool and clean.
- Make sure your hands are clean.
- Do not handle the adhesive side of the label excessively.
- Press down firmly when applying.
- Do not apply to fuel tanks, bull bars or chassis rails, as labels may not adhere correctly.
- Give the label time to set.
- Do not wash the vehicle for at least 24 hours to allow the adhesive to cure.
Report notifiable occurrences
You are required to notify us if you have a notifiable occurrence or incident. We gather this information to inform the transport industry of any widespread safety-related concerns.
What is a notifiable occurrence?
A notifiable occurrence is a significant or major accident or incident that involves a nominated vehicle or driver that has, or could have, caused significant property damage, serious injury or death and may include any of the following:
- A significant or major accident or incident involving a nominated vehicle, or a driver operating under the scheme.
- A fire in a nominated vehicle or a fatigue-nominated driver driving a vehicle that isn’t a nominated vehicle.
- A medical emergency involving the driver of a nominated vehicle or a driver operating under scheme.
Note: Workplace slips, trips and falls are not notifiable occurrences.
What are the timeframes for reporting notifiable occurrences?
| Occurrence type | Timeframe for submission |
|---|---|
| Significant – involving dangerous goods | Within 48 hours |
| Significant – any other | Within 7 days |
| Major – involving dangerous goods | Within 24 hours |
| Major – any other | Within 48 hours |
What is the difference between significant and major?
A significant accident or incident involves:
- injuries requiring hospitalisation and/or
- damage to property which presents a significant risk that requires considerable effort to avoid further impact or damage during recovery and clean-up.
A major accident or incident involves:
- a fatality and/or
- damage to property with a major impact on life, property or the environment, generally accompanied by a high-level emergency response and clean-up and recovery operation.
How is a notifiable occurrence reported?
You must report notifiable occurrences in as an ‘incident report’. Only details relating to the nominated vehicle(s) or driver(s) operating under Alternative Compliance Accreditation must be included. Do not include personal details relating to drivers.
Need help?
If anything is unclear or if you are not sure if an accident or incident should be reported, please contact us.
Update drivers
If you operate with Alternative Compliance Accreditation (ACA) – Fatigue, you are required to maintain a list of current drivers and their details. You must update the list as soon as possible when adding a new driver, removing a driver, or updating the driver’s details.
When a new driver is added, you must:
- induct the new driver into your organisation’s relevant fatigue safety management system
- provide the new driver with a copy of the accreditation certificate
- provide the new driver with a letter stating that:
- they are operating under the operation’s accreditation
- they have been inducted into the management system
- they meet all requirements as a driver operating under the operation’s accreditation.
How to update?
If there are changes to your nominated drivers, you need to update this in .
Update vehicles
You must keep vehicle details up to date. This includes notifying us when vehicles are added to or removed from an accredited fleet, transferred between scheme members, sold, or when key details change, such as registration.
Maintaining current vehicle records supports audit integrity, ongoing compliance, and the effective management of accreditation conditions in the HVA scheme.
How to update?
Changes to nominated vehicles need to be made in .
| Vehicle update | Action required |
|---|---|
| Adding or removing vehicles | Log in to NHVR Go. Vehicles can be added and removed in one application. |
| Update registration number | Advise us of any update to a current vehicle registration by sending an email to accreditation@nhvr.gov.au. |
| Selling a nominated vehicle to another HVA scheme member | Advise us within 14 days of disposal by submitting an ‘update vehicles’ application in NHVR Go. Remove and destroy all labels. |
| Buying a nominated vehicle from another HVA scheme member | Advise us by submitting an ‘update vehicles’ application. Log in to NHVR Go. |
| Selling an accredited vehicle to a non-HVA scheme member | Advise us by submitting an ‘update vehicles’ application in NHVR Go. Store interception books to meet book-keeping requirements, and remove and destroy all labels. |
Active Vehicle Module (AVM) search
Active Vehicle Module (AVM) search
AVM search allows you to check in real time if a vehicle is currently accredited under the HVA scheme. The search does not provide any details about the registered owner of the vehicle and will only return a result if the vehicle is currently nominated as "Active".
Information on the AVM search is made available to you, your employers, employees and contracting parties, for the purpose of verifying the accreditation nomination of a vehicle for which you are a responsible person, or in respect of which you are authorised under the HVNL to conduct auditing, enforcement or compliance activities.
AVM - Terms of Use
By using the AVM search tool, you accept all of its terms (including these Terms of Use and the NHVR Privacy Policy).
By using the AVM search tool you agree to comply with these Terms of Use.
We reserve the right to update or amend these Terms of Use at any time. You should check these Terms of Use from time to time to make sure you are aware of any changes.
Definitions
In these Terms of Use:
- A reference to the 'AVM search' means the Active Vehicle Module search tool.
- A reference to the 'HVNL' means the Heavy Vehicle National Law.
- A reference to a 'responsible person' means that term as defined in Section 5 HVNL.
- A reference to 'NHVR', 'we', 'us' or 'our' means the National Heavy Vehicle Regulator ABN 48 557 596 718.
- A reference to a 'vehicle' includes a trailer.
Function of AVM search
We have established the AVM search so that you may find out, for your permitted purposes, whether or not a particular vehicle or trailer is currently nominated in the Mass Management and/or Maintenance Management Accreditation module(s).
We use reasonable endeavours to ensure that the information available on the AVM search is accurate and up-to-date, however we cannot guarantee, warrant or make representations regarding the accuracy, currency, reliability, suitability or completeness of the information provided by the AVM search, and we accept no responsibility for errors in the content at any time.
We provide the information to you for your Permitted Uses only and do not warrant that the information is suitable for use in legal proceedings.
We do not make any guarantees or representations about the roadworthiness, safety, fittings, compliance, fitness for purpose, or any other characteristic of a vehicle that is nominated in a relevant accreditation module.
We do not guarantee that use of the AVM search will be uninterrupted or error-free, or that the AVM search will be free from errors, viruses, worms or other harmful codes.
Permitted uses
Information on the AVM search is made available to you, your employers, employees and contracting parties, for the purpose of verifying the accreditation nomination of a vehicle for which you are a responsible person, or in respect of which you are authorised under the HVNL to conduct auditing, enforcement or compliance activities.
You are not permitted to use the information on the AVM search for any other purpose.
In particular, you are not permitted to copy, compile, publish or display information from the AVM search for profit or reward and you are not permitted to provide information from the AVM search to any other person for profit or reward.
Disclaimer
To the extent permitted by law, NHVR does not provide any warranty in relation to your use of the AVM search or as to the accuracy, currency, reliability, suitability or completeness of the information contained in the AVM search.
You accept sole responsibility and all risk for using and relying on the information available from the AVM search.
To the extent permitted by law, all liability is excluded for any loss (including indirect loss), damages or injury resulting from your access to (or inability to access) or use of the AVM search, or as a consequence of any content or information obtained from or through the AVM search.
We do not accept responsibility for any loss or damage, however caused (including through negligence), which you may directly or indirectly suffer in connection with your use of the AVM search, nor do we accept any responsibility for any such loss or damage arising out of your use of or reliance on information contained on or accessed through the AVM search.
Termination or suspension of AVM search
NHVR has the right to terminate or suspend the operation of the AVM search (including in part) for any reason without notice and without liability. We may (without limitation) suspend access to the AVM search to conduct maintenance or implement updates.
Privacy
Any information collected by us through your use of the AVM search will be dealt with in accordance with our NHVR Privacy Policy. It may be disclosed to third parties as required by law.
Governing law
These Terms of Use will be governed by and construed in accordance with the laws in force in Queensland, Australia, and you unconditionally submit to the non-exclusive jurisdiction of the courts of Queensland, Australia.